Organizational Behavior Study Guide and Sample Comprehensive Review Assignment

Organizational Behavior Study Guide and Sample Comprehensive Review Questions - Assignment Example A number of factor help to have access to what an individual likes and dislike including: projection, hako effect, attribution, perceptual set, perceptual context, perceptual defense, stereotyping among others. 4. Attitude is a way of behaving, or thinking towards a belief. Attitude has three components. The first is emotional which refers to an individual’s feelings towards a tangible object. The second is informational which are the beliefs or ideas that an individual has concerning an object. Lastly is behavioral which is the behavior (cognitive and affective) that a person has towards an object. 5. Attitudes can be formed through learning from experience of the social situation around a person. Attitudes can be changed through an individual’s will to reduce dissonance; also rewards of changing a particular perception about an object can help in change attitude. 6. Maslow hierarchy of needs is a human motivation theory which states that the most basic needs (which are at the bottom of the hierarchy) must be met in order for a person to desire the needs at higher levels. Herzberg’s motivation theory suggests that a worker can either be motivated by good incentives or dissatisfaction by bad conditions of a working place.Alderfer’s ERG (Cycle of Needs) is an employee motivation theory proposing that there three categories of human needs (existence, relatedness, growth) that motivates a worker. McClelland’s Three-need theory advocate that needs to achievement, affiliation and power motivates an employee when they are met.Expectancy Theory (Vroom and Porter/Lawler), propose that a person will select behavior and choose motivation based on the outcome/result desirability. Equity theory suggests that fairness and unfairness in a working place determine a workers satisfaction or dissatisfaction. Attribution theoryexamines the u se of

Helen Essay Example for Free

Helen Essay 1. Helen’s responsibilities to each of the following groups: a. The Accounting   Department and the University –Helen’s responsibility to the Accounting   Department and the University is to uphold honour and pride. Every student is an emissary and a reflection of his or her alma mater. b. Other students in the class and in the department- Helen’s responsibility to the other students in the class and in the department is to encourage truthfulness. Being one of the top students, it is inevitable for the other students and the department to look up to her. c. Big Apple LLC-Helen’s responsibility to the Big Apple LLC is to uphold integrity, trust and loyalty. The accounting firm invited her to join them with the intention and hope to hire the best and well-suited person for the job. d. The professor of Accounting 544- Helen’s responsibility to the professor of Accounting 544 is to maintain credibility and respect to his teachings. e. Her bestfriend- Helen’s responsibility to her bestfriend is to promote trustworthiness. Someone who cannot be trusted with little cannot be trusted with much. f. Herself- Helen’s responsibility to herself is to defend her integrity. Cheating is simply a deception of one’s self. 2. From an integrity perspective, Helen should walk away from the opportunity to take a copy of the final exam from the professor’s mailbox.   Because once she gets caught, she might end up not graduating at all aside from totally losing her summa cum laude standing. In other words, she will get expelled. However, if she doesn’t get caught, she might repeat again this mistake and ruining her integrity and somehow degrading her dignity as an accountant. 3. If I were Helen and I have a goal of qualifying for summa cum laude, I would reconsider my priorities and curb time for some things that would not contribute to the attainment of my goal. I would rather consult my professors should I have a hard time dealing with my courses. I would devote more time to studying so as not to compromise the ethics that I stick by. 4. Assuming that the Empire State University provides a $5,000 award to all students who graduate summa cum laude, I will stand by my decision to uphold integrity. Because integrity is not something that you do today and forget tomorrow should the circumstances change. Integrity is the code of value that you stick by. Integrity is who you are no matter what. 5. There should be a consequence for the student who provided the exam to Helen. Because the very act of getting the exam from the professor’s mailbox is stealing and cheating. 6. Should the Empire State University have an honor code my answer would be the same. Because I personally believe in integrity and as I’ve said in my previous answer (number 4) integrity is not something that you do today and forget tomorrow should the circumstances change. 7. As a fellow student in Accounting 544 with Helen, I might feel cheated on and disappointed if I found out about what she did. I might feel that way because I could have been doing things truthfully, looking up to her, and believing that she has done things honestly to get the highest academic honor only to find out that it should not be hers. It would simply be unfair to the class,disrespect to the professor, dishonour to the university, and unethical to accounting.

A Midwifery Community Profile Health And Social Care Essay

A Midwifery Community Profile Health And Social Care Essay This community profile is based on an area in the outskirts of Glasgow and the objective is to identify the current provisions of maternity care and other health care services, which cater for the needs of the local population in the physical, emotional, intellectual and social needs for groups in the community, additionally, commenting on any deficits in care. Health promotions have been identified as resources that will enhance the health of this specific communitys health and are included in the profile. Also, the role and contribution of the midwifery services is explored, along with other primary healthcare providers and how they use teamwork to deliver healthcare to the community. Professional and ethical issues have been discussed throughout the profile and as all aspects of health are unrelated and interdependent, (Ewles Simnett, 1992: Ch1 p7), a holistic and professional view has been taken to evaluate the needs, and health services of this community. The RCM believes that truly woman-centered care must encompass midwifery-led care of normal pregnancy, birth and the postnatal period and services that are planned and delivered close to women and the communities in which they live or work, (NHS Evidence, 2008). This statement shows the importance of a community midwife, as their role is to not only provide the clinical skills, but also be accessible for support and advice at the time of much adjustment for a woman. If the midwife can become a part of the womans community, getting to know the woman and her family more personally, learning to understand their lives and the nature of the life around them, she will be able to be more responsive and understanding to them as individuals, and move away from the depersonalization of the institution. Individual societies each have their own specific needs and characteristics, and it is vital for a midwife to know her area well in order to respond appropriately, along with poverty levels and racial mixes (Fraser and Cooper 2009, p. 43). Community-based care can be in the home or in community hospitals and centers, but is a process that emphasizes consultation, collaboration, and referral to the professionals who are most appropriately prepared to meet the women ¹s needs (Walsh, 2001). It is also vital that women are educated and women should be given appropriate, accurate and unbiased information based on research that would allow and encourage them to make informed choices in relation to their care (Baston Green, 2002). Women from different backgrounds, and areas can often have very contrasting education levels and as a midwife, it is essential to know your neighborhood well in order to take these into consideration when communicating with a woman. The area chosen for this community profile is in the south west of Glasgow, which will now be referred to as area X, with a population of 10,024 (RDC Registrar Generals Census, 2001). Table 1: Age Distribution Area X Indicator Number Percentage Population aged 0-15 2,400 23.9% Population ages 16-64 6,463 64.5% Population aged 65+ 1161 11.6% The majority of the population is in the age range 16-64 years and the relevant health care services in the community for this group are the antenatal clinics, family planning and screening clinics. Graph 1: Hospital admissions for heart disease Area X With respect to the social and economical characteristics of the area, this graph shows the volume of people admitted to hospital for heart disease in Area X. Heart disease is more accurately described now as a disease of social and economical disadvantage and poverty (Blackburn, 1991:Ch2 p36) and the major risk factors contributing to heart disease are smoking and diet. These lifestyle factors also may echo a life associated with lower social class (Bond Bond, 1994: Ch 4 p 70). Nearly half of the houses in Area X are owner occupied, and that amount can be split into two; ex-council houses and private housing estates. The other half are tenanted homes, renting either from the council or private renting. Almost a quarter of all homes in the area suffer from overcrowding. These statistics indicate there are many occupants of tenement flats and these tend to be low-income families who have little or no choice about the type or standard of accommodation they live in (Blackburn, 1991). Higher income groups tend to live in the private housing sector, and have choices in the location and type of heating which are important influences affecting the health of families (Lowry, 1991). Table 2: Housing Area X Indicator Number Percentage Owner Occupiers 1,851 41.1% Overcrowding 1,000 22.2% (RDC Registrar Generals Census, 2001). Glasgow is home to the most workless households in the UK, according to the Office for National Statistics, (ONS). Figures measured in 2007 indicate 29% of households in the Glasgow City council area had members of working age who were unemployed (BBC, 2009). Area X also has a high percentage of people unemployed according to Scotlands Census from 2001, with both those who are unemployed and claiming and those who are economically inactive. Long-term unemployment can be a self-perpetuating cycle that leads to low morale and poor health (NHS: Greater Glasgow, 2005). Other effects of unemployment are the increased rates of depression, particularly in the young-who form most of the group who have never worked (BMJ, 2009). It is obvious from this that unemployment can alter both our mental and physical state, and in Area X almost 40% of the population of children live in a workless household, which would also have an influence on these childrens quality of life. Table 3: Unemployment Area X Indicator Number Percentage Unemployed Claimants 360 5.8% Economically inactive 3,128 43.6% Children in workless households 1.010 38.9% (RDC Registrar Generals Census, 2001). The role and contribution of midwifery services in Area X are vital in supporting childbearing women and their families, through a holistic approach. It is very important that midwives had a good understanding of social, cultural and context differences so that they can respond to the womens needs in a variety of care settings This is attained by an integrated midwifery service being part of an expert multidisciplinary team, allowing midwives to draw on other organizations to meet the holistic needs of individual women and providing a complete range of services. (Fraser Cooper 2009, p. 7). Midwives in Area X use the local hospital, and local health centers for antenatal and postnatal clinics, as well as parentcraft classes, working along side hospital doctors and GPs. The GP usually confirms the pregnancy and thereafter, an appointment is given to the woman to be introduced to the community midwife for a Booking visit, as these midwives often better understand social situations through working in the area. The women are generally referred, by the GP, to either the local hospital or a nearby health clinic to meet one of the midwives who work in Area X. These midwives work in teams of around 5, covering 2 or 3 certain postcodes in Glasgow each, and each team named after a colour to make it simple for women and their families to understand which group of community midwives they will be receiving care from, e.g. The Blue Team. This system also works well as it allows a certain degree of continuity as each woman will only be seen by the community midwives in her allocated t eam. Continuity of carer and care has been a key policy principle since the early 1990s. Research evidence demonstrates that women value continuity of carer in the antenatal and postnatal period (Waldenstrom Turnbull 1998, Homer et al 2000, Page 2009). Working in Area X requires a high level of continuity in care as it has a lower social class and experiences problems related to pregnancy such as 49.9% of the population of Area X are smokers. Other statistics for Area X include 38.6% of women smoking during pregnancy, a total of 160 women over a 3 year total. It is well known by midwives and obstetricians that smoking in pregnancy is associated with well recognized health problems and as midwives usually have the most professional contact with pregnant women, they have an important role in providing this advice and support (Buckley, 2000). Glasgow has a very well-organised network of smoke-free pharmacy services who provide NRT for smoking cessation services. They monitor carbon monoxide levels on a weekly basis and only dispense NRT if the breath test is negative (Mcgowan et al, 2008). Smoking cessation services are provided for Area X by specialist midwives, allowing continuity during pregnancy. These midwives speak to the woman and let them know what is available, without pushing them into quitting, and find out what their thoughts and feelings are, focusing on how good it is when women want to stop smoking. The chief executive of ASH Scotland, Sheila Duffy, stated in 2010 life expectancy, health problems, smoking rates, and deaths fro m smoking are all markedly different between Scotlands richest and poorest communities. Research in Scotland has found that smoking is a greater source of health inequality than social class. This shows clearly that deprived areas such as Area X are at the greatest risk of being affected by smoking issues. 43% of adults who live in deprived areas smoke, compared with 9% in the least deprived areas and this is shown in the prevalence of tobacco related diseases and deaths. 32% of deaths in Scotlands most deprived areas are due to smoking compared to 15% in the most affluent (Duffy, 2010). This is also reflected in the rates of newborn deaths as the death rate for newborn babies is more than twice as high in deprived towns compared with affluent areas and the high rate of deaths in poor areas was linked to premature delivery or birth defects (BBC, 2010). This leads on to why so many pregnant women smoke in deprived areas, such as Area X. Smokers typically report that cigarettes calm t hem down when they are stressed and help them to concentrate and work more effectively (Jarvis, 2004), and this prospect could be highly desirable to those suffering from stress and anxiety due to financial problems and other socio-economic factors such as low employment, high crime rates, poor housing and poor health care. Graph 2: Nicotine intake and social deprivation. Data from health survey for England (1993, 1994, 1996) As reported in the recent Midwifery Practice Audit 1996-1997 (END, 1997), midwives are the lead professionals in providing care for childbearing women. However, midwives need to acknowledge that other health-care professionals also contribute to each womans experience. Midwives work together with other professionals within the primary health-care team, providing integrated approaches to care delivery. Midwives have to use their own skills and expertise with the knowledge of how to access the expertise of other practitioners when required, allowing the women to receive holistic care (Houston S M, 1998). In the recent programme of work Midwifery 2020, a statement was made that women should be cared for in a multi-agency and multi-professional environment and NHS providers should have a collaborative working relationship with all other agencies based on mutual trust and respect to ensure that women and families receive optimum support. They should also ensure clear understanding of role s and facilitate effective communication between professionals and other agencies (Midwifery 2020, 2010). The first booking visit for antenatal care is important and a successful visit lays the foundation for building that special relationship between mother and the midwifery services on which so much depends (Cronk Flint, 1989:ch2 p9). The visit enables the midwife to establish any physical, psychological or social needs that will form the basis of the womans plan of care. In area X, the booking visit also allows midwives to inform the woman about the Healthy Start programme. Healthy Start is the Department of Health Welfare Food Scheme that helps pregnant women and eligible families, with children under 5, buy milk, fresh fruit and vegetables, infant feeding formula milk, and receive free vitamin supplements (NHSGCC, 2010). This is a clear example of how health services have integrated to allow women all the benefits they are entitled to, helping them achieve the best possible ex perience throughout their pregnancy. As the pregnancy progresses, parentcraft education classes are offered to prepare women for the birth experience (Jamieson, 1993) and raise awareness to the advantages of breastfeeding, giving support to mothers who choose to breastfeed. Area X presents midwives with many teenage pregnancies and antenatal services should be flexible enough to meet the needs of all women, bearing in mind the needs of those from the most disadvantaged, vulnerable and less articulate groups in society are of equal if not more importance (Lewis, 2001). As Area X is a deprived area, this contributes greatly to the teenage pregnancy statistics and throughout the developed world, teenage pregnancy is more common among young people who have been disadvantaged in childhood and have poor expectations of education or the job market. Teenagers seem to be more likely to have sexual intercourse if they come from the lower social classes or unhappy home backgrounds. Another explanation may be that many young people lack accurate knowledge about contraception, STIs, what to expect in relationships and what it will mean to be a parent (Allen, 2002). There are also serious psychological concerns related to teenage pregnancy, which the midwives in Area X must address while working with these girls. The teenage years are a time of much change and difficulty without the added stress and anxiety of a pregnancy, birth and finally motherhood. It is a midwifes duty to give the necessary advice and proper holistic care, hopefully improving the service provision and having a good obstetric outcome. Comprehensive holistic antenatal care programmes specifically for pregnant teenagers have been found to be effective in reducing poor maternal outcomes (Fullerton, 1997). For teenage pregnancies in Area X, there is a specific midwife who will be contacted at the booking visit and will be a support network for girls 18 and under, available at all times for advice, encouraging continuity and individualized, spec ific care for young mums. To conclude, through writing this community profile on Area X, I have discovered how difficult it is to work as a midwife in the community, especially in a deprived area such as Area X. From reading a large variety of articles on the psychological and social effects of poverty on pregnancy, there is much evidence that poverty has a significant effect on midwifery practice, and these women need the best care plan possible to ensure a positive experience. By having an awareness of the restrictions poverty can inflict on pregnancy and childbirth, the midwife can adapt her skills and provide care accordingly, keeping in mind aspects such as smoking during pregnancy and teenage pregnancies (Salmon et al, 1998). There is a reoccurring trend throughout this community profile confirming the link between lower socio-economic status and adverse pregnancy outcomes, such as prematurity, and the midwife is ideally placed to help identify and manage stresses, as it has been a very important conseq uence for the health and wellbeing of both mother and infant (Alderdice Lynn, 2009). Working in Area X on clinical placement has given me an insight into the importance of individualized care, as every woman is in a different situation and therefore has different needs, socially and psychologically. Some women may need more specialized care and support than others, however they are all of equal importance. Investigating the role of the midwifery service in Glasgow has opened my eyes to how both the midwives and the primary health care team deals with problems, and how without integrating health services, it would not be possible to give women the best possible care. Only by working as an integrated team with users will health inequalities be reduced, social exclusion be limited and public health become relevant and cost-effective (Henderson, 2002). The importance of involving women in decisions about their care has long been part of the everyday practice of midwives (Proctor, 1998) , and the importance of communication has been highlighted to me clearly throughout this community study, and through my placement, forcing me to realize how important it is for a midwife to fulfill her role. References: NHS Health Scotland (2004) Greater Shawlands; a community health and well-being profile [Online] Available at: http://www.scotpho.org.uk/nmsruntime/saveasdialog.asp?lID=604sID=1268 [Accessed 16 December 2010] NHS Greater Glasgow, South East Glasgow Community Health and Care Partnership (2006) Health Improvement Plan 2006-07 Draft [Online] Available at: http://library.nhsggc.org.uk/mediaAssets/library/health_improvement_plan_2006-07_south_east_glasgow.pdf [Accessed 20 December 2010] NHS Evidence National Library of Guidelines (2008) Women centered care (position statement) [Online] Available at: http://www.library.nhs.uk/GUIDELINESFINDER/ViewResource.aspx?resID=30150 [Accessed 2 January 2011] Griffin K, Maternity, Gateshead Health NHS (2009) Pregnancy: Weight Matters [Online] Available at: http://www.gatesheadhealth.nhs.uk/patients-visitors/patient-leaflets/documents/Obstetrics/IL206%20Pregnancy%20Weight%20Matters.pdf [Accessed 2 January 2011] Fraser D M Cooper M A eds (2009) Myles Textbook for Midwives 15th ed. Churchill Livingstone, London Nursing Midwifery Council (2008) The code in full [Online] Available at: http://www.nmc-uk.org/aArticle.aspx?ArticleID=3056 [Accessed 2 January 2011] Walsh L V (2001) Midwifery: Community-Based Care During the Childbearing Year Saunders, USA Baston H A Green J M (2002) Community Midwives role perceptions British Journal of Midwifery, Vol 10, No1 Community Councils Glasgow, Arden, Carnwadric, Kennishead Old Darnley (2008) Local history and Geography [Online] Available at: http://www.communitycouncilsglasgow.org.uk/dack/PlainText/PlainText.aspx?SectionId=4bf12ad1-a06e-4f7f-9a24-1f7fc2522504 [Accessed 3 January 2011] Bond J Bond S (1994) Sociology and Health Care (2nd ed), Ch 4, p 70, Churchill Livingstone, Edinburgh Cronk M Flint C (1989) Community Midwifery: A Practical Guide, Ch2, p 9, Heinemann Nursing, Oxford Ewles L Simnett I (1992) Promoting Health: A Practical Guide, (2nd ed), Scutari Press, Middlesex Fuller G, Award Finalist: NHS Greater Glasgow (2005) Complementary Medicine [Online] Available at: http://www.cipd.co.uk/NR/rdonlyres/FAD0C2B3-5901-4AE5-A1B9-4524C770521B/0/pmawrd05nhs.pdf [Accessed 2 January 2011] BBC News Scotland (2009) Glasgow has the worst UK unemployment [Online] Available at: http://news.bbc.co.uk/1/hi/scotland/8000029.stm [Accessed 3 January 2011] Lowry S (1991) Housing and Health, British Medical Journal, London Blackburn C (1991) Poverty and Health, Ch 2, pp32-36, Open University Press, Buckingham Dorling D, BMJ (2009) Unemployment and Health [Online] Available at: http://www.bmj.com/content/338/bmj.b829.full [Accessed 3 January 2011] Houston S M (1999) Multi-professional education programmes in midwifery British Journal of Midwifery, Vol 7 No 1, p 32 NHS Scotland, Midwifery 2020 (2010) Core role of the Midwife Workstream [Online] Available at: http://www.midwifery2020.org/documents/2020/Core_Role.pdf [Accessed 4 January 2011] Homer, C et al. (2000) What do women feel about community based antenatal care? Australian and New Zealand Journal of Public Health, 24, pp. 590-595. Buckley E R (2000) Helping pregnant women stop smoking British Journal of Midwifery, Vol 8 No 10, pp. 101-103 Mcgowan A, Hamilton S, Barnett D, Nsofor M, Proudfoot J Tappin J M (2008) Breathe: The stop smoking service for pregnant women in Glasgow Midwifery 26, e1-e31, Elsevier, Glasgow ASH Scotland, Duffy S (2010) Deaths from smoking in deprived areas double that of affluent [Online] Available at: http://www.ashscotland.org.uk/media/recent-press-releases/deaths-from-smoking-double-in-deprived-areas [Accessed 4 January 2011] BBC News Health (2010) Newborn deaths higher in deprived areas [Online] Available at: http://www.bbc.co.uk/news/health-11899900 [Accessed 4 January 2011] Jarvis M J (2004) Why people smoke British Medical Journal, Vol 328 No 7434 Lewis, G (ed) (2001) Why Mothers Die 1997- 1999: the fifth report of the confidential enquiries into maternal deaths in the United Kingdom. London: RCOD Press Fullerton D (1997) Preventing and reducing the adverse effects of teenage pregnancy. Health Visit 70(5): 197-9 Allen E J (2002) Aims and associations of reducing teenage pregnancy British Journal of Midwfery, Vol 11 No 6, pp.366-367 Salmon D Powell J (1998) Caring for women in poverty: a critical review British Journal of Midwifery, Vol 6 No 2, pp. 108-111 Alderdice F Lynn F (2009) Stress in pregnancy: identifying and supporting women British Joural of Midwifery, Vol 17 No9, p 553 Proctor S (1998) Womens reactions to their experience of maternity care British Journal of Midwifery, Vol 7 No 8, p 492 Henderson C (2002) The public health role of a midwife British Journal of Midwifery, Vol 10 No 5, p 268

Faith Evans :: essays research papers

In spite of the fact that Faith Evans carved out a recording career in her own right, her name will forever remain linked in the minds of many to her late husband the Notorious B.I.G. Evans was an active session singer and songwriter before signing her own solo deal and marrying Biggie, and while she never matched the level of his stardom, she continued to come into her own as a vocalist in the years after his untimely death. Faith Evans was born on June 10, 1973, and grew up in Newark, NJ, where she began singing in church at the mere age of two. A high school honor student, she sang in her school's musical productions before winning a full scholarship to Fordham University. After just one year, though, she left college to put her jazz and classical training to use in the field of contemporary RB. It didn't take her long to find work and over the next few years, she sang backup and wrote songs for artists like Hi-Five, Mary J. Blige, Pebbles, Al B. Sure, Usher, Tony Thompson, and Christopher Williams. Thanks to her work on Blige's 1994 sophomore effort, My Life, Evans met producer/impresario Sean "Puffy" Combs, who signed her to his Bad Boy label. In 1995, Evans released her debut album, Faith, which went platinum on the strength of the hit RB singles "You Used to Love Me" and "Soon as I Get Home." The same year, she met fellow Bad Boy artist the Notorious B.I.G. (some accou nts say at a photo shoot, others a phone conversation) and married him after a courtship of just nine days; shortly thereafter, she guested on a remix of his smash single "One More Chance." Over the next couple of years, Evans continued her behind-the-scenes work, performing and writing for records by the likes of Color Me Badd and LSG. She and Biggie also had a son, Christopher Wallace Jr., in late 1996; however, by that point, their marriage had already become strained. Biggie had publicly taken up with rapper Lil' Kim and rumors had been spreading about an Evans liaison with Biggie's rival 2Pac (alluded to on 2Pac's venomous "Hit Me Off"). The couple had unofficially separated when Biggie was shot and killed in March 1997. A grief-stricken Evans was prominently featured on the Puff Daddy tribute single "I'll Be Missing You," which with its cribbed Police hook zoomed to the top of the charts and became one of the year's biggest hits.

Balance scorecard Essay

Wegmans Food Markets utilized an equalization scorecard to develop their solid business. An adjusted scorecard is intended to decipher the general mission for an organization. The scorecard investigation endeavors to quantify and give input to associations with a specific end goal to help in executing systems and targets. It characterizes the objectives and target organizations vision and SWOTT examination. Wegmans Food Market likewise utilizes the offset scorecard to enhance various interior capacities inside their organization. Financial Perspective The money related point of view reports the inquiry of how shareholders see the firm budgetary objectives. The particular objectives rely on upon the organization’s life cycle. Life cycle is cases of the organization harvest stage, development stage and supports stage. Wegmans Food Market gathers $7 billion –a-year, with 85 grocery stores in Pennsylvania, New York, four in the East Coast states. All Wegmans benefits are furrowed in the organization and imparted to their representative. â€Å"Executives say the company is also  able to invest in its employees and focus on steady, strategic growth because Wegmans are not publicly traded† (Wegmans 2014). The company offers a wide variety of products and services. Wegmans Food has 70,000 products compared to average supermarkets. Wegmans stores offer more customer convenience services than any other supermarket chain. Employee Perspective There are numerous points of interest to being a representative at Wegmans. Wegmans offers adaptable planning, focused and extensive profits bundle, and vocation improvement. Wegmans administration put time and vitality into creating associations with its laborers. For instance, both HR administrators and organization initiative make incessant store visits to converse with its workers about their worries and impart best practices. Since Wegmans genuinely thinks about the workers, the organization is focused on giving remarkable profits to both full-time and low maintenance representatives. Wegmans Food Supermarkets was voted twice as the Best Company to Work For, in the Fortune Magazine 2005 and 2013. â€Å"Wegmans has awarded $95 million in scholarships to 30,000 employees since the company inaugurated the Wegmans Scholarship Program in 1984† (Wegmans 2014). Only 4,000 employees have active scholarships each year. The company pays their employees a competitive wage and offers colleges reimburse tuition. The people Wegmans hire, loves their jobs. Employee Turnover Worker turnover is to the quantity of employees who quit an association and supplanted by new representatives. Worker turnover is measured as a rate which is called, Turnover Rate. The staple business has a high rate of specialist turnover. Various people find their first occupation in a business while in auxiliary school and don’t stay with it for long. Disillusionment with low pay and uninteresting work. Wegmans strives to enable its workers, providing for employees with higher wages and a greater number of chances for prizes than most supermarkets, as indicated by Williams’ book. Wegman’s has a turnover rate of only 7 percent, with 20 percent of representatives staying for a long time or more moreover expect a far reaching part in the anomalous condition of agent turnover in the business. The company use employment offering and a packed workweek furthermore offer working from home for a few workers. Eventually, Wegmans  made an environment that shows representatives they matter. The organization proverb is â€Å"Representatives first, Clients second† is focused around the conviction that when representatives feel administered to, they will thusly show sympathy toward the clients they serve. Customer Perspective â€Å"Customer† is a standout amongst the trickiest viewpoint of the Balanced Scorecard structure. One needs to clearly recognize; who is the â€Å"customer† in customer viewpoints, How to come up with purposes for customer perspectives, How to not confuse customer objectives and desired business products. In 2013, Wegmans got more than 4,000 solicitations from individuals asking the organization to open a store in their group. An alternate 7,000 client kept in touch with say the extent to which they like shopping at Wegmans, on the grounds that they like the items and administrations offered or admire the way Wegmans workers treat them. Wegmans likewise accept that they can accomplish the customer’s objective just in the event that they satisfy the needs of our own kin. â€Å"To our customers and our people we pledge continuous improvement, and we make the commitment†: â€Å"Every Day You Get Our Best† (Wegmans 2013). Wegmans Value and Culture Wegmans share a common set of values-â€Å"Who We Are.† â€Å"Wegmans believes in† (Wegmans2013). Caring We care about the well-being and success of every person. High Standards High standards are a way of life. We pursue excellence in everything we do. Making A Difference We make a difference in every community we serve. Respect We respect and listen to our people. Empowerment We empower our people to make decisions that improve their work and benefit our customers and our company. Internal Operation The Internal Process Perspective concentrates on all the exercises and key procedures needed in place for the organization to exceed expectations at giving the worth expected by the clients. Inner Processes are lead pointers  where administration mediation is conceivable to influence client and monetary results. Internal processes can be grouped into: Operations Management – refining asset utilization, supply chain management, etc Customer Management – increasing and deepening relations, innovation (by new products and services Regulatory & Social – establishing moral relations with the external stakeholders Conclusion Wegmans Food is course before all its opponents because of the total experience they offers clients inside one shopping journey. Helpful people work there. That is on a very basic level the inspiration driving why customers fundamental hold backtracking. . This successful organization is known to be the one of the best organizations to do well. This paper is intended to inform pursuer with the idea of what makes a difference for a fruitful organization. Reference Wegmans Food Markets SWOT Analysis. (2013). Wegmans Food Markets, Inc. SWOT Analysis, 1-6. Wegmans Food Markets, Inc. History. History of Wegmans Food Markets, Inc. â€Å"Funding Universe†. N.P., n.d. 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Planting the Seeds of Jealously in PARADISE LOST

All great works of literature have at their center a strong conflict. After all, if there was no conflict between the protagonist and the antagonist then there would be little of interest to any work. Not all conflict, however, is external. That is, while the protagonist and the antagonist may be in conflict there are also a number of internalized conflicts that the characters possess as well. Often, it is this internal conflict that drives the external conflict. Such is the case with the fourth and fifth books of John Milton's PARADISE LOST as there are a number of internal conflicts that are born of senses of jealousy and inferiority. When we first look at Book 4 of PARADISE LOST we are introduced to the pitiful figure of Satan. Please note, the word pitiful is not used here flippantly. The character truly appears pathetic. Part of this would be the result of Satan essentially being a stranger in a strange land who no longer feels welcome in heaven as he is cast out. This builds into a feeling resentment, anger and jealously towards the Earth in its paradise form. Satan then becomes driven to travel to paradise and disrupt things. It would seem almost as if Satan is a spoiled child who would rather destroy a toy rather than let anyone else play with it. Satan then re-directs his internal conflicts towards the inhabitants of paradise with Eve being his intended prey. If Satan can destroy Eve he can destroy paradise. Of course, if Eve were strong she would be able to fend off his tempting but she is not. This is because she is also internally conflicted. In Book Five, the Angel Gabriel informs Adam that there is the possibility that they may evolve to a higher power. But, in order to do so they must remain loyal to God. On the surface, this would seem like a rather simple task. Simply follow orders and all will be well. Of course, human beings have a tendency to be their own worst enemies and this was not lost upon Adam or Eve. In this case, it was Eve who falters first. Part of the reason for this is that Eve also possesses a certain sense of conflict not unlike Satan. (This is foreshadowed in the dream sequence which we will soon discuss) Satan as a fallen angel feels a certain sense of inferiority towards the angels that are still in the good graces of God. In a similar vein, Eve feels equally conflicted since she feels inferior to Adam. After all, the angel discusses how she and Adam can obtain perfection but he only discusses this with Adam. As such, there is a certain â€Å"snub† Eve feels and this is probably what led to her being more susceptible to the taunts of Satan. In a way, Eve's eventually jealously is similar to Satan. Since the root of Satan's rebuke of God can be traced to his jealously towards son it would not be out of the question that Eve would also feel a similar jealously. Her jealousy, however, is directed towards Adam who is seemingly favored by God and the heavens. Much like with Satan, this jealously would prove to be her undoing. This does not occur in the fourth of fifth chapter but it is foreshadowed by a  sequence where God acknowledges that his creations – the humans – will eventually fall and falter. It would seem that God understands such feelings are human nature and that they can not be circumvented no matter what. Perhaps, God understands that all creatures in heaven and earth are flawed and these flaws lead to the weak emotions of jealously, pride and envy that are their undoing. It is also foreshadowed in the early part of Book Five, Eve has a dream that foreshadows her fall. Adam warns her to not pay mind to thoughts of feeding from the Tree of Knowledge. However, we can see how the seed of such malfeasance is planted. But, there is a clear understanding here that inferiority exists. In other words, since there is a Tree of Knowledge there must obviously be things that Adam and Eve do not know. In other words, they are obviously imperfect beings that are in the shadow of God and the angels. Again, this creates the seeds of jealousy that will later manifest into resentment and defiance. Remember, PARADISE LOST is not so much about physically being cast out of paradise as much as it is about the sad realization that all beings are flawed. Among these major flaws are notions that an individual will suffer from envy and jealously; emotions which can lead to great undoing if not properly placed in check. Sadly, the seeds of jealousy in these two chapters of PARADISE LOST grow until they ultimately deliver what the title of the work would suggest – an outright loss of salvation and the birth of the desire to regain it. This, of course, is another tale for another time.   

Frederick taylor Essays

Frederick taylor Essays Frederick taylor Essay Frederick taylor Essay Frederick Taylor Introduction Schermerhorn et al described Fredrick W Taylor as the father of scientific management. Taylor introduced the scientific management approach, which focuses on maximum productivity. Managers refer to this theory today in order to help them in the management process. This theory has proved to be effective since the mangers that refer to it have always succeeded in their management practices. Before the introduction of this theory, the businesses did not experience the great productivity being experienced in the businesses today. This is because the employees feared losing their jobs. They felt that increased productivity would make some of them lose their jobs. However, with the introduction of this theory, the problem of low productivity has ended. Fredrick W Taylor, therefore, introduces the scientific theory that contributes to the management thought and practice in many ways. This contribution also relates to the management thought and practice. Today, the managers find this theory relevant to their management practices. : Conclusion Frederick Taylor’s scientific management theory is therefore essential and materially contributes to maximum productivity. He contributes to the classical approaches of management both in thought and practically. This confirms that he is indeed the father of scientific management. This is because this theory proves to be effective. The organizations that incorporate this theory enjoy maximum profits since they ensure their employees are well trained. They also ensure to implement goals in their organizations. This enables employees to work towards these goals. The scientific theory is therefore the theory practiced by most of the organizations due to its great guidance (Jones, 2011).

NHC The Importance of a Human Resource Manager

NHC The Importance of a Human Resource Manager In a poor community one of the most important things to have is a health facility. Health is wealth as the saying goes, a simple statement but true. A successful career and all the material wealth that comes with it is incomparable to health. But poverty provides barriers for those who are not insured and could not afford to pay the fees of a medical doctor or avail of the health services of a private clinic.Advertising We will write a custom case study sample on NHC: The Importance of a Human Resource Manager specifically for you for only $16.05 $11/page Learn More Thus, in poor places like North Suburbia it is imperative to maintain the Neighborhood health clinic (NHC). However, the NCH is plague with monetary and employee-related problems. There are many solutions that NHC leaders can consider but it can be argued that hiring a competent human resource manager is the most effective solution that can create an immediate positive effect. The Trouble at NHC There was a time when North Suburbia was an attractive place to live. Due to an economic boom in the 1980s, Caucasians, African-Americans, and Hispanics began to replace the American-Indians that used to dominate the region. After a while, and because of significant shifts in the economic climate of the place, African-Americans became the majority. However, this trend did not last for long because high cost of living and expensive housing drove many away and the vacuum left was soon filled in by Hispanics. The only common denominator is that most of the residents are poor regardless of their ethnic background. Poverty easily creates a chain reaction of negative effects. The workload increases but the patients that come to NHC cannot afford to pay the bills. The NHC cannot run on good will and compassion alone. It must have a steady cash flow in order to buy medicines, purchase necessary equipment and pay for the wages of the health workers. Thus, the members of the board and top lea ders of NHC must also divide their time to not only manage the facility but also to raise funds for the health center. But aside from the lack of funds other pressing concerns threatens to shut down the NHC. There is a culture and communication issue. There is a need to have equal representation in terms of ethnic composition of the work force.Advertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More If NHC fails to attract African-American workers then the members of the black community would not be encouraged to use the services of the said facility, thinking that the place is run by Hispanics. If the situation is reversed the same thing will happen to the sentiments of the Spanish-speaking members of North Suburbia, they too will feel uncomfortable in availing the services of the NHC. The most sought after members of the community that should work in the health center are African-A mericans; however, they are some of the most unreliable groups of workers that can be found at NHC. These are undependable workers because they are the byproduct of an environment struggling with a high crime rate, gangs, and drug use. According to one health officer: â€Å"some potential employees also had criminal records, were recovering from problems with substance abuse or had complicated family issues that could potentially interfere with their work schedules† (Denend, 2005, p.65). The situation calls for an expert in human resource management. It is of great importance to upgrade the workforce and the leadership core of NHC, nevertheless, â€Å"despite the tremendous need for training, NHC had been limited in the amount of time and money it devoted to staff development† (Denend, 2005, p.65). There must be continuous training to update the skills of the health workers. At the same time it is also crucial to bring them to a level of maturity and confidence in orde r to minimize the risk of errors. Most Effective Solution At first glance the root cause of the problem is poverty and the lack of funds. But in truth these are social issues that NHC must not focus on. Surely it is important to increase the earning capacity of the members of the community but the main task of NHC is not to stimulate the economic recovery of the said region. At first glance it seems that members of the board must work harder when it comes to fund-raising endeavors. But weighing all the problems there is one action that can address a major portion of the issues. The leaders must put their heads together to attract and hire a competent human resources manager.Advertising We will write a custom case study sample on NHC: The Importance of a Human Resource Manager specifically for you for only $16.05 $11/page Learn More The core problem was echoed by one employee who said, â€Å"There’s no HR here, so everything goes to management† (Denend, 2005, p.66). Imagine the confusion and the burden carried by the officials of NHC when they try to put out fires without solving the root cause of the troubles that they face. They have to realize quickly that even if they raise funds, the money will be wasted on hiring the wrong people and the added cost of errors in the workplace, not to mention work-related violence, can close down the NHC. Members of the board must remember that there is a close connection between employee performance and customer satisfaction (Buttle, 2004). This is the domain of an HR manager. They are able to deal with an assortment of employment problems. The first order of business is to develop the correct strategies in order to hire the right personnel. It is therefore imperative to hire a competent HR manager because the HR department acts like a filter that will sift through the application data, in order to choose the right candidate for the task at hand. It is important to realize that recru itment processes and strategies must be enhanced to adapt to the challenges faced by the community (Buttle, 2004, p.9). The HR manager must learn to use information to be able to predict to a certain degree that an applicant possess the right characteristics suited for the job. A competent HR manager possesses the right qualification to provide the necessary training for the employees. A competent HR manager also understands the ethical issues that are in existence. Therefore, the hiring process as well as the methodologies used for training the employees must be carefully studied so that there would be no complaints from the community. Nevertheless, it is not enough to hire the right people and train them; an effective motivation program must also exist.Advertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More HR managers know the value of motivation and the need for employees to work at the highest levels. They are aware that motivation enables health workers to strive for a higher standard of service excellence (Moynihan Pandey, 2007, p.803). HR managers are trained to develop and maintain a system of monitoring in order to determine the performance of the members of the staff. They know how to detect a significant drop in performance levels and when that occurs a competent HR manager is also capable of raising-up the standards once again. HR managers must work closely with the management team at NHC to pinpoint proven methods of motivation so that it will meet changes in the community and at the same time inspire the workforce (Boella Goss-Turner, 2005, p.42). The members of the board and other managers are focused on the medical aspect of the health center and can easily neglect the needs of the workers. The need to motivate employees is imperative in every form of business but in t he case of NHC it is a matter of life and death. It is not just about profit but the survival of the community. Without a reliable workforce, the health center will be forced to shut down. Motivation is the key but it is not a byproduct of wishful thinking, it is the result of careful planning. It requires specific knowledge and experience on how to manage the human resources aspect of the NHC. Conclusion It is easy to understand why the members of the board focused on raising funds. Without a sustainable source of income the NHC can close down in a year or two. However, a focus on the monetary aspect of the problem will never solve most of the issues because at the core of the problem is the lack of management expertise, especially in the area of human resource management. Even if the said facility has access to money, the current crop of employees are unable to maximize it to help those in need. Tardiness, errors in the workplace and unsatisfactory service easily defeat the purpos e of the NHC. The goal is to help people and therefore aside from the need to purchase medicines and equipment it is imperative to have well-trained and well-motivated health workers doing their job. The most important step is to hire a competent HR manager in order to increase the efficiency of the NHC and reduce its overhead costs so that the funds can be stretched even further to provide service for those who are desperately in need of medical care. References Boella, M. Goss-Turner, S. (2005). Human Resource Management. Oxford: Butterworth-Heinemann. Buttle, F. (2004). Customer Relationship Management. Oxford: Butterworth-Heinemann. Denend, L. (2005). Neighborhood Health Clinic: Serving the Underserved in a Complex Environment. CA: Stanford Graduate School of Business. Moynihan, D. S. Pandey. (2007). Finding Workable Levers Over Work Motivation: Comparing Satisfaction, Job Involvement, and Organizational Commitment. Administration and Society, 39(7), 803-832.

Year 12 stress Essay Example | Topics and Well Written Essays - 2000 words

Year 12 stress - Essay Example In causing one’s death, the methods being used today are different but the intent and motivation are more or less the same. One of the frequently used methods involves trains and railroad tracks. Most of the suicide incidents reported in Japan these days involve students who flunked, or knew they would flunk, a high-stakes college admission test administered uniformly to graduating high school students nationwide. Japanese students have been raised to believe that their very lives and future ride on this battery of tests such that failure to pass it could mean the end of the world for them. That means abasement and dishonor to the proud Japanese. In the psychology of suicides, however, it is said that it is not enough that one’s sense of pride and honor is wounded to want to end it all. A strong instigating factor is stress which, psychologists say, comes from feeling out of control. So if an individual is in control of his senses, he might still seek ways to redeem his fallen honor and thus vindicate himself. Suicide thus becomes an attractive path only for people stressed out by the prospects of failure, which could be the reason for the alarming incidence of such cases among Japanese students. The same thing could be happening to Australian students in the past few years. A pressure-packed series of tests for pre-college students similar to Japan’s college admission tests has since the 1960s created the same sort of problem for public health and safety in Australia. Like the Japanese exams, a great deal of importance had been attached to the tests for Australia’s Higher School Certificate (HSC) that passing it has become a do-or-die proposition for the students involved. Too much is expected from students going through this examination that flunking it is considered out of the question. The HSC is

Strategy theory and practice Essay Example | Topics and Well Written Essays - 500 words

Strategy theory and practice - Essay Example US-based home building industries depend on fluctuations of interest rates. The structure of the home building industry has become progressively more attractive. Investors within the industry consist of two main competitive classes: multi-regional builders and smaller builders, (often inclusive of National Association of Home Builders members). Another fact that the home building industry is growing despite a stagnant economy is the increasing stock rates of building companies that are on the rise. Though the industry as a whole has been hit financially, there are incorporated building companies succeeding in the marketplace. Regardless of limited success, there are some predicaments within this industry that’ve been triggered by the recession. The new developments can be outlined as follows: A. The Great Recession has caused a negative impact on the house building industry 1. The building of new single-family homes has decreased for more than 80% in comparison with 2005 (Econ omic and Housing Data) 2. Modern buyers are purchasing smaller houses, which are cheaper 3.

Borderline Personality Disorder Research Paper Example | Topics and Well Written Essays - 2500 words

Borderline Personality Disorder - Research Paper Example When a person has borderline personality, they are unable to control the emotions that they want to feel, frequently displaying emotions that are inappropriate for any given situation. Borderline personality alters the way in which a person views themselves, their surroundings, and their relationships with others. One of the first signs that someone may be suffering from borderline personality disorder is that they begin to look down on themselves, regarding themselves as evil or worthless, or feeling as though they do not exist at all. The person becomes insecure and loses their sense of self-worth. This often leads to problems within the work area, family, or intimate relationships. One moment the person may completely adore someone, and then the next moment they may want absolutely nothing to do with them (Kreisman & Straus, 1991); these feelings can also describe how a person feels about themselves. Someone being effected by borderline personality disorder cannot decide how they really feel about someone, and even if their explanations of their feelings to themselves make sense, their emotions often say something entirely different. To make matters worse, thei r emotions change from day to day, so they can never pinpoint their honest feelings. Other symptoms of borderline personality disorder include risky behavior, such as unsafe sex, gambling, drug and alcohol use and abuse, and reckless driving, as well as a difficulty in controlling the impulses to engage in the aforementioned activities. Intense emotions that come and go often, uncalled for anger and negativity, and harsh but random spikes of depression or anxiety, and suicidal thoughts and attempts are also symptoms that have been linked to borderline personality disorder. One of the more common symptoms is a fear of being alone, as a person with borderline personality realizes that they are pushing people away without that being their intentions, yet they are not sure how to make their emotions

Computer Literacy Essay Example | Topics and Well Written Essays - 1500 words

Computer Literacy - Essay Example These audiences are identified and the reasons as to why a certain search engine is suitable for them. The effectiveness of all the search engines for their different purposes is also discussed. Finally, each of the search engines has some advantages and disadvantages over the others due to their different aesthetic, technical and privacy features. These advantages and disadvantages are discussed for each of the search engines. Search engines can be classified into several types. General search engines are portals which allow for searching of content using an algorithm specifically designed for this task. Google is a general search engine, alongside Yahoo! and Bing among others. Metasearch engines work by submitting query keywords to other search engines, which in turn perform a search using the provided keywords. The results are then aggregated and returned to the user. A point to note is that metasearch engines do not have a database of webpage contents, they only sort the search results from other search engines in a desirable manner (Lib.berkeley.edu, 2015). Examples of metasearch engines includes Dogpile, Excite, DeeperWeb, Kayak, Answers.com, Clusty and LeapFish. DuckDuckGo takes a hybrid approach, being both a general search engine that uses its own crawler while still utilizing a metasearch functionality. Multimedia search engines are used to search the web for videos, images, music, movies and ima ges and multimedia-related services. Search engines can also be classified as crawler-based and human-powered. Crawler-based search engines use software bots to search through websites and create an index by analyzing and categorizing them based on their content, the websites that link to them, the websites they link to and the level of traffic that they experience. Human-powered search engines employ human editors to create and edit their indexes (Yuanlei.com, 2015). DuckDuckGo and Dogpile search engines fall in the crawler-powered category.

Psychology Report - memory for text Essay Example | Topics and Well Written Essays - 1000 words

Psychology Report - memory for text - Essay Example Results showed that the group in which context was given before reading the passage had performed better in comprehension and recall than the two groups in which no difference on recall was found and that comprehension and recall is significantly correlated when context was given prior to the introduction of material. The procedure is really quite simple. Â  First, you arrange things into different groups depending on their makeup. Â  Of course, one pile may be sufficient depending on how much there is to do. Â  If you have to go somewhere else due to lack of facilities that is the next step, otherwise you are pretty well set. Â  It is important not to overdo any particular endeavor. Â  That is, it is better to do too few things at once than too many. Â  In the short run this may not seem important, but complications from doing too many can easily arise. Â  A mistake can be expensive as well. Â  The manipulation of the appropriate mechanisms should be self-explanatory, and we need not dwell on it here. Â  At first the whole procedure will seem complicated. Â  Soon, however, it will become just another facet of life. Â  It is difficult to foresee any end to this task in the immediate future, but then one never can tell. (Bransford & Johnston, 1972, p. 722.) Bransford and Johnston used this passage in their study of comprehension and recall. Two groups of subjects listened to the passage, and were asked to understand and remember it. Â  One group was made to listen to this passage right away while the second group was informed beforehand that the passage was about washing clothes. Â  Bransford and Johnston found that people in the second group were much better at understanding and remembering the passage than those in the first group. Â  The first group had no context in which to incorporate the passage; the second group could readily integrate it into their prior knowledge of washing clothes. Prior knowledge is a factor in

Stranger than fiction- argument essay Example | Topics and Well Written Essays - 2000 words

Stranger than fiction- argument - Essay Example Despite Harold refusal to listen to the narration, he heard one verse from it that changed his perception towards the narration. The verse changed everything making him begin searching for the meaning (French 5). However, he did all these not knowing that the simple act would cause his death. The simple narration from the author made Harold do all within his means to escape death. He went to a psychologist who confirmed to him that he suffers from schizophrenic; however, he refused that to be suffering from such ailment (Scott 4). Hence, he went again to seek advice from a professor of literature, Hilbert, who questioned him and left to configure if he is in a comedy or tragedy (Ebert 6). The author knew that he would be hitched in case he is in comedy and die in case he is in tragedy (Ebert 8). From the above short synopsis of the movie, it is evident that there are many things, which the video has not explained, and they leave the reader in a dilemma. The reader has to guess the events, which transpired some of the actions witnessed in the book that the book ought to have explained or gave a sequence to their occurrence. For instance, it is not clear and explained how Harold came to find himself in the book authored by Karen as one of the characters. Although the main protagonist heard voices that he did not understand the meaning, they would not be a justification for his appearance in the book. Similarly, the author of the book spoke to him in a special way, which also does not guarantee his appearance in the book as one of the characters. Therefore, there are many things that the movie left hanging without proper timeline of how they came to take place. Therefore, the rest of the essay will talk about the developments of events in the movie and ways different activitie s and approaches of the author that influenced Harold and the rest of the characters in the

Computer Literacy Essay Example | Topics and Well Written Essays - 1500 words

Computer Literacy - Essay Example These audiences are identified and the reasons as to why a certain search engine is suitable for them. The effectiveness of all the search engines for their different purposes is also discussed. Finally, each of the search engines has some advantages and disadvantages over the others due to their different aesthetic, technical and privacy features. These advantages and disadvantages are discussed for each of the search engines. Search engines can be classified into several types. General search engines are portals which allow for searching of content using an algorithm specifically designed for this task. Google is a general search engine, alongside Yahoo! and Bing among others. Metasearch engines work by submitting query keywords to other search engines, which in turn perform a search using the provided keywords. The results are then aggregated and returned to the user. A point to note is that metasearch engines do not have a database of webpage contents, they only sort the search results from other search engines in a desirable manner (Lib.berkeley.edu, 2015). Examples of metasearch engines includes Dogpile, Excite, DeeperWeb, Kayak, Answers.com, Clusty and LeapFish. DuckDuckGo takes a hybrid approach, being both a general search engine that uses its own crawler while still utilizing a metasearch functionality. Multimedia search engines are used to search the web for videos, images, music, movies and ima ges and multimedia-related services. Search engines can also be classified as crawler-based and human-powered. Crawler-based search engines use software bots to search through websites and create an index by analyzing and categorizing them based on their content, the websites that link to them, the websites they link to and the level of traffic that they experience. Human-powered search engines employ human editors to create and edit their indexes (Yuanlei.com, 2015). DuckDuckGo and Dogpile search engines fall in the crawler-powered category.

Stranger than fiction- argument essay Example | Topics and Well Written Essays - 2000 words

Stranger than fiction- argument - Essay Example Despite Harold refusal to listen to the narration, he heard one verse from it that changed his perception towards the narration. The verse changed everything making him begin searching for the meaning (French 5). However, he did all these not knowing that the simple act would cause his death. The simple narration from the author made Harold do all within his means to escape death. He went to a psychologist who confirmed to him that he suffers from schizophrenic; however, he refused that to be suffering from such ailment (Scott 4). Hence, he went again to seek advice from a professor of literature, Hilbert, who questioned him and left to configure if he is in a comedy or tragedy (Ebert 6). The author knew that he would be hitched in case he is in comedy and die in case he is in tragedy (Ebert 8). From the above short synopsis of the movie, it is evident that there are many things, which the video has not explained, and they leave the reader in a dilemma. The reader has to guess the events, which transpired some of the actions witnessed in the book that the book ought to have explained or gave a sequence to their occurrence. For instance, it is not clear and explained how Harold came to find himself in the book authored by Karen as one of the characters. Although the main protagonist heard voices that he did not understand the meaning, they would not be a justification for his appearance in the book. Similarly, the author of the book spoke to him in a special way, which also does not guarantee his appearance in the book as one of the characters. Therefore, there are many things that the movie left hanging without proper timeline of how they came to take place. Therefore, the rest of the essay will talk about the developments of events in the movie and ways different activitie s and approaches of the author that influenced Harold and the rest of the characters in the

Martin Luther King speech Essay Example for Free

Martin Luther King speech Essay I think Martin Luther King’s speech make the strongest argument when Martin Luther King once said, I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character. This saying rang towards the steps of the Lincoln Memorial to the eager, listening ears of people who wanted reform. August 28, 1963, marked the day when Martin Luther King Jr. had changed more than just Washington. More than America. He had envisioned a life where everyone would be considered equal, and everyone would prosper. He had begun to change the world. This historic event took place 48 years ago, and many alterations in society have occurred since then. If Martin Luther King Jr. had never been born, however, racism and segregation would still exist and even burgeon. Martin Luther King Jr. was the exemplar for civil rights, the paragon of justice. Without him, life would be malevolent for me, an Indian from the hot, arid land where the Ganges runs free and nature is all-abundant. There would be no variety in America. The majority would constantly rule over the minority and tensions would erupt. Martin Luther King Jr. gave the minority a voice of reason and hope. When King spoke, he reached peoples hearts and minds at the same time. He dug down deep into issues of racial discrimination and presented alternatives of love and equality. Racists struck down his ideas, but others were moved and worked to better society as he wished. King was a loving man, one that wished people would listen and follow him but he did not force them. If Martin Luther King had never been born we would have never been able to, as a nation, act as a role model to help these countries on their quest to become industrialized nations. America would become full of arrogance, and we would not participate in national affairs with an open mind. The Declaration of Independence, a document which we hold in our hearts so fervently, summarizes Martin Luthers Kings purpose in life: We hold these truths to be self-evident that all men are created equal. Today, all men are indeed created equal, but would that have been recognized without this man who went against the norms of society and rose in the ranks

Impact Of Product Bundling In Indian Retail Banking Marketing Essay

Impact Of Product Bundling In Indian Retail Banking Marketing Essay The retail banking is the growth trigger of the banks. Even though there is a phenomenal opportunities for growth in retail banking, the challenges are also daunting. Banks are struggling to retain its customers through retail banking. According to Reichheld research, a 5 per cent increase in customer retention can increase profitability by 35 per cent in banking business. The pervasive practice of bundling the products by banks, have built up so much momentum over the past few years in Europe, Asia and Pacific countries. The concept of product bundling is not widely used by Indian banks, since it is not legally accepted by RBI guidelines. Private sector banks are having this type of retailing products in non-core areas of banking. For example, ICICI bank is providing home loan insurance cover exclusively to its home loan customers with tie-up with ICICI Lombard insurance. Previous researches proved that bundling strategies not only retain the customers but also reduces the variable cost of the products. The primary purpose of the research is to find out the cause and effect of product bundling in financial quality system of banking. The retail marketing factors are measured with service marketing factors ie, product, price, promotion, place, process, physical evidence and person. The financial quality system is identified based on the CAMELS system ie., Capital, Asset quality, Management quality , Earning quality , Liquidity and Sensitivity to market risk. Primary data were collected from the 200 customers of ICICI Bank home loan borrowers. Cluster analysis is used to group them. The effect on financial quality is measured based on interview conducted among the 25 regional managers of the same bank. The results show that the retail marketing factors are having high impact on financial quality system. Hence product bundling concept balances the operational and financial risk to have financial sustainability in retail banking. Key words: Product bundling, CAMELS, Core banking. Introduction The banking sector has witnessed wide ranging changes under the influence of the financial Sector reforms initiated during 2009. The approach to such reforms in India has been one of gradual and non-disruptive progress through a consultative process. The emphasis has been on deregulation and opening up the banking sector to market forces. The Reserve Bank has been consistently working towards the establishment of an enabling regulatory framework with prompt and effective supervision as well as the development of technological and institutional infrastructure. Persistent efforts have been made towards adoption of international benchmarks as appropriate to Indian conditions. While certain changes in the legal infrastructure are yet to be effected, the developments so far have brought the Indian financial system closer to global standards. Banks are now moving towards Universal Banking, which is a combination of commercial banking, investment banking and various other activities includi ng insurance. Banks will need to create value in new ways, notably through differentiation on offers and services. Banks have to strengthen the added value they bring to clients by personalizing their customer approach and developing their advisory capacities.By international standards, however, there is still much scope for retail banking in India. After all, retail loans constitute less than seven per cent of GDP in India vis-à  -vis about 35 per cent for other Asian economies South Korea (55 per cent), Taiwan (52 per cent), Malaysia (33 per cent) and Thailand (18 per cent). is a likelihood that the growth numbers seem to get somewhat exaggerated. Hence there is a need of constant innovation in retail banking. This requires product development and differentiation, innovation and business process reengineering, micro-planning, marketing, prudent pricing, customisation, technological upgradation, home / electronic / mobile banking, cost reduction and cross-selling. Service bundling offers one me thod of cross-selling that places less of the burden on the bank employee who, despite training, often simply lacks the skills and/or motivation to be an effective salesperson, and more on the design and promotion of the product. Due to bundling of services and delivery channels, the areas of potential conflicts of interest tend to increase in universal banks and financial conglomerates. A product bundle as a bilateral contract must guarantee a possibility to obtain extra profit /or saving/ for each partner /bank versus customer/ at agreed price level /or discount/, but as well as both of them must accept some uncertainty or risk of lost. Bundling means offering two or more products together as a package.. Bundled accounts have built up so much momentum over the past few years that they have become a dominant focus of the retail operations at many banks. The practice is pervasive in the banking industry. Application of bundling strategies in retail banking reduces a banks variable cost for selling, secures both stable and higher income by periodical fees for covering high fix running costs as well. The biggest opportunity for current retail banking is building a strong relationship with customer by cross- selling extra bundled products, which leads to a higher retention and loyalty of customers. Empirical findings prove the paradox, that product bundles with discounted price for customer generate extra profit for bank, hand in hand with a still increasing customer satisfaction. Clever construction of bundles and bounded rationality decision making of customer offers a solution of profitable discounts not only for a banking sector, but at least for sector of services. According to a research by Reichheld and Sasser in the Harvard Business Review, 5 per cent increase in customer retention can increase profitability by 35 per cent in banking business, 50 per cent in insurance and brokerage, and 125 per cent in the consumer credit card market. Thus, banks need to emphasise retaining customers and increasing market share. Review The Dynamic Pricing and Product Bundling application standardizes a banks pricing and product bundling processes and allows the bank to reduce maintenance costs and increase its cross-sell opportunities(Morphy, 2006). The easiest way to retain the bank customers is to test the market by shuffling the existing product mix and creating new bundled offerings to optimize deposit growth (Barham, 2007). Clever construction of bundles and bounded rationality decision making of customer offers a solution of profitable discounts not only for a banking sector, but at least for sector of services.(Peter). The result is that customers generally get a superior annual percentage yield (APY), while the bank gets higher profit and volume. The secret by-product of bundling is the superior APY; it is what customers seek, it has the potential to drive balance with profitability, and it is a strategy largely overlooked by community banks. Concept of Product Bundling Product bundling is an intelligent strategy that is becoming increasingly popular in the banking sector. Banks offer multiple financial products and services to customers as a package. Bundling is generally recognized as a potentially appropriate means to tackle competition, to acquire new customers, to cross-sell new services to the existing customers and to retain the existing customers, who are getting increasingly savvy and sophisticated. Bundling helps to boost profits substantially by increasing the opportunity to cross-sell. It is also a great method for increasing the sales volume of products that are not in high demand. Bundling is not a new concept in retail banking. It has been existing for more than a decade-and-a-half, but there is a shift in focus now, as a result of which, it has gained popularity. Earlier, banks were mostly concerned with increasing the effectiveness of the use of its core banking products like current accounts and daily transaction-based activities. In the last few years, the priority has shifted to actively improving product penetration into the existing customer base, increasing sales by attracting new customers, innovating the product offerings, and lastly but most importantly, retaining and enhancing customer relationships and basing price reductions on the total volume and/or desired use of services. STANDARD CHARTERED Bank (SCB) is giving its Priority Banking customers up 12 per cent interest earnings through its latest wealth management offerings.In its new exclusive promotion, SCB Priority Banking customers will enjoy attractive interest rates on a Brunei Dollar fixed deposit when they invest in a unit trust at the same time. An intelligent pricing strategy that is becoming more and more popular in banking is bundling. One example is the NatWest package Advantage Gold. This bundle costs  £6 per month and combines a current account with lower interest rates for loans, rebates in certain insurance policies as well as various additional services such as lowest price guarantees for different articles, discounts for videos and DVDs, a customer magazine, commission-free traveller cheques, rebates for hotel stays, etc. In the Dutch market most cross selling in the consumer market is of a soft variety, that is, price inducements are offered to accept a bundle of services rather that exclusive tying arrangements. More often, bundle design decisions are based upon short term objectives such as attracting new customers, increasing fee income, or merely matching competitive offerings. There are two basic forms of bundling, pure and mixed. In pure bundling, the products or services cannot be purchased separately. They are available only in bundled form. In contrast, mixed bundling allows the consumer to purchase one or more of the services individually or to purchase the bundle Some examples of retail product bundles being offered by banks: If a customer maintains a defined amount of savings and has taken a defined amount of loan, then discounts are offered on interest rates, auto loans, free phone banking, counseling once-a-year, etc. Here again, there can be a tiered approach i.e. when balances/loan amounts increase, more discounts and additional free services are provided. Cluster analysis is used for classifying the consumer satisfaction variables into relatively homogeneous groups. The respondents were clustered on the basis of satisfaction level sought from the different attitudes under seven service marketing mix. The variables satisfaction levels are measured through five pointss summated rating scale i.e., strongly dissatisfied, dissatisfied, neutral, satisfied and strongly dissatisfied. The ratings are made as 1,2,3,4 and 5 respectively for each point. Product level satisfaction level is measured with the variables quality, scalability, multiplicity, reliability and security. Price level satisfaction is measured with the variables fair pricing, interest and transaction charges. Promotion level satisfaction is measured with the variables informative, awareness, receptive and attentive. Place level satisfaction is measured with the variables accessibility, convenience and diversified place. Process level satisfaction is measured with the variable s bundling, integration, processing time, and error-free process. Physical evidence (Documentation) level satisfaction is measured with the variables easy to go through, less documentation, unambiguous and legality. Person level satisfaction is measured with the variables involvement, technical support, friendliness and trust. The measure of similarity is measured by euclidean distance model. The reliability and validity of cluster analysis was done by making multiple runs using different order of cases. The clustering criterion was the Akaikes Information Criterion. The number of clusters was determined based on the minimum six-cluster solution. Based on the cluster group centroids of each service marketing mix, the level of satisfaction are labeled as impressive (>4), stirring (3.5 to 4.0), striking (3.0 to 3.5), modest (2.5 to 3.0,) un-impressive (2.0 to 2.5) and mediocre ( Two-group discriminant analysis is used to find out the disriminant factor among the existing customer and new customers using the product bundling . The independent variables are customer service level satisfaction variables i.e, product, price, promotion, place, process, physical evidence and person. The responses are rated based on the cluster centroid of each customer service level variables. The ratings for impressive, stirring, striking, modest, un-impressive and mediocre clusters are 6,5,4,3,2 and 1 respectively. The grouping variables are existing customer and new customers. Because there are two groups, only one discriminant function is estimated. The eigen value associated with this function is 1.64 and it accounts for 100 percent of the explained variance. The Wilks à « associated with this function is 0.312, which transforms to a chi-square of 32.45 with 7 degrees of freedom. This is significant beyond the o.o5 level. Hence null hypothesis is rejected. The structure matrix is displayed in Table-2. It appears that the existing and new customers are more widely separated in terms of price than that of other variables. The canonical correlation associated with this function is 0.783. The square of this correlation 0.61 indicates that 61% of the variance in the dependent variable is explained by this model. In 1995, RBI had set up a working group under the chairmanship of Shri S. Padmanabhan to review the banking supervision system. The Committee certain recommendations and based on such suggetions a rating system for domestic and foreign banks based on the international CAMELS model combining financial management and systems and control elements was introduced for the inspection cycle commencing from July 1998. It recommended that the banks should be rated on a five point scale (A to E) based on the lines of international CAMELS rating model. CAMELS evaluates banks on the following six parameters :- CAMEL approach will serve as an important. This will help lead to a low-cost high-quality result with secure profit levels. Capital Adequacy : Capital Adequacy is a measurement of a bank to determine if solvency can be maintained due to risks that have been incurred as a course of business. Capital allows a financial institution to grow, establish and maintain both public and regulatory confidence, and provide a cushion (reserves) to be able to absorb potential loan losses above and beyond identified problems. A bank must be able to generate capital internally, through earnings retention, as a test of capital strength. An increase in capital as a result of restatements due to accounting standard changes is not an actual increase in capital. Asset Quality : Asset Quality evaluates risk, controllability, adequacy of loan loss reserves, and acceptable earnings; and the affect of off-balance sheet earnings and loss. The quality of a banks assets hinges on their ability to be collected. Asset quality determines the portfolio quality, the portfolio classification system (aging schedule and the methodology to classifying a receivable) and the fixed assets (the productivity of the long-term assets, for instance the branch network). Management quality : Management quality envisages the strategic planning applied in each level of flow of funds. It is reflected by the ownership structure of the bank, branch network , loan portfolio management, credit administration, policy development, employee training, audit oversight, quality of governance and quality of information technology system Earnings : Earnings determine the ability of a bank to increase capital (through retained earnings), absorb loan losses, support the future growth of assets, and provide a return to investors. The largest source of income for a bank is net interest revenue (interest income from lending activity less interest paid on deposits and debt). The second most important source is from investing activity. A substantial source of income also comes from foreign exchange and precious metal trading, and commissions/transaction fees and trust operations. Liquidity : Liquidity measures the ability of a bank to meet the demand from demand deposits in a particular year. Liquidity is what a bank requires if funding is interrupted and the bank must still be able to meet certain obligations (banks ability to repay depositors and other creditors without incurring excessive costs). The liquidity is affected by the institutions liabilities, including their tenor, interest rate, payment terms, sensitivity to changes in the macroeconomic environment, types of guarantees required on credit facilities, sources of credit available to the institution and the extent of resource diversification. A banks least expensive means of funding loan growth is through deposit accounts. When this is not available, banks must rely on more expensive funding sources such as borrowing funds at wholesale rates or liquidating investment securities portfolios.

The Harmful Effect of Feminism Essay -- Papers Feminism Argumentative

The Harmful Effect of Feminism Feminism is defined as the theory of the political, economic, and social equality of the sexes. It began as an organized activity on behalf of women?s rights and interests. This concept was developed to help women earn a place in a predominantly male society. Unfortunately over the years, the intentions of feminism have become distorted, not only by anti-feminists, but also by the feminists themselves. The principle of equality for women and men has turned into a fight in which feminists wish to be better than men. Feminism has been twisted and misunderstood so much that it has become a harmful idea. Michael Levin, a professor of philosophy and author of the book Feminism and Freedom, faults feminism for trying to impose an inappropriate equality on men and women that conflicts basic biological differences between the sexes (Levin, Taking Sides, 42). Women are not the same as men, neither physically nor psychologically. In the past, men tended to be the stronger more powerful gender, while women have traditionally been viewed as the weaker, more feeble one. The untrue assumption that men and women are the same in their ways of thinking and physical capabilities leads to the failure of the feminist message. Their agenda of eliminating all observable differences between men and women is doomed to fail and will inflict more pain than gain in the process. Recognizing the differences between the sexes and allowing each to do what they are strongest at will in the long run make society stronger, more efficient, and more effective. The first problem Levin tackles is the one of socioeconomic inequalities; simply said, the pay and job position differences between men and women. Levin... ...sensitive interaction. Even though society has distorted the ideals feminism was founded upon, some of the remaining true roots still hold true. While women are gaining equal opportunities in society, they need to not diminish the importance of working together with men to form a functional society. The widespread idea of quotas needs to be analyzed. People should be accepted into college or hired for a job because they are the most qualified, not because of their sex. Society has demented feminism as a harmful dogma because it has been an excuse, almost a cop-out by women who do not want to work for their acceptance. Both men and women need to realize the necessity that exists for each other to make society work. Bibliography: Works Cited Levin, M. ?Feminism and Freedom? Transaction Books, 1987. Excerpt form Taking Sides, 44-50.

Ideology and Reality in the Movie, The Matrix Essay -- Movie Film Essa

Ideology and Reality in the Movie, The Matrix The matrix, as presented in the eponymous film, operates as an Althusserian Ideological State Apparatus (ISA). The Matrix1 presents a world in which "the state [as] a 'machine' of repression" is made literal where robots rule the land (Althusser 68). It is true that they rule by force (sentinels and agents) and these constitute the Repressive State Apparatus, but their primary force of subjugation is the matrix, their ISA. The film traces the path of one man, Neo, in his painful progress from the ideology of the matrix to the "real world," or the ideology of the "real."2 The matrix, unlike the ideology of the "real," is explicitly defined along Althusserian lines as an ISA. Althusser identifies ISAs as "a certain number of realities which present themselves to the immediate observer" (Althusser 73). Just as the "machine" of the state is taken literally, ideology as "reality" is taken literally. Any discussion of the ISA must include both a brief discussion of the State and Althusser's use of the term "ideology." For him, the State "has no meaning except as a function of State power" and as such, "the State is the repressive State apparatus" (71-72). The State Apparatus (SA) is in turn comprised of the Repressive State Apparatus and the Ideological State Apparatus. The RSA will be discussed in further detail later, but to understand how the matrix serves as an ISA, a brief discussion of ideology is called for. Althusser defines the ISA as those private institutions that operate by ideology instead of physical repression. Ideology, as a term, has two aspects for Althusser. The first is that "ideology represents the imaginary relationship of individuals to their ... ... amount of time that passed between The Matrix and The Matrix Reloaded. 2 To be concrete about the difference between the matrix and the "real world," I will refer to one as the matrix and the other as the ideology of the "real." The quotes are necessary as the ideology of the "real" is still a fictional ideology. Furthermore, it must be remembered that Althusser saw ideology as inescapable and a necessary feature of society ("there is no practice except by and in an ideology") (Althusser 93). Therefore, referring to the world outside of the matrix as the real world is insufficient and inaccurate. The ideology of the "real" (as Morpheus says, "welcome to the real") serves to enforce the notion of Neo not as rejecting ideology in favor of reality, but rather moving from the ideology of the machines (the matrix) to that of Morpheus (the ideology of the "real").

Non Financial Factors

TABLE OF CONTENT INTRODUCTION1 TESCO’S RATIO ANALYSIS2 SUMMARY TESCO’S RATIO13 COMPARATIVE ANALYSE – Tesco’s Vs Marks and Spencer’s________________ _______14 CRITICAL ANALYSIS OF TESCO PLC__________________________________________ 21 CONCLUSION? BIBLIOGRAPHY? APPENDIX 1 –TESCO’S PLC APPENDIX 2- MARKS AND SPENCER’S- CONSOLIDATED STATEMENTS I-Introduction This report will evaluate the financial performance of Tesco’s and comparing it to Marks and Spencer’s has the purpose of evaluating the company's worthiness as investment.As a well knowing company around the world and having an important background in the retail environment Tesco’s is one of the largest supermarkets in the world. Present in 14 countries around Europe, Asia and North America. Tesco’s is always dealing in the financial world, providing also bank and insurance services. ‘Tesco was founded in 1919 by Jack Cohen from a market stall i n London’s East End. Over the years our business has grown and we now operate in 14 countries around the world, employ over 500,000 people and serve tens of millions of customers every week.We have always been committed to providing the best shopping experience. Today we continue to focus on doing the right thing for our customers, colleagues and the communities we serve. ’ (Tesco 2012). The first section of this report, which is the main body, will use financial statements from 2010, 2011 and 2012, along with standard financial ratio analysis to develop a clear picture of Tesco’s financial performance comparing to the competitor. The second section includes a comparative analysis of the competitor strategy and also a conclusion on the performance and health of Tesco PLC based on the years 2010, 2011 and 2012.The third section, presents a critical analysis containing the non-financial factors and risks impacting on the future of Tesco PLC. II-Tesco’s rati o analysis: Ratio Analysis simplifies the financial statement and helps in future planning. It also helps us to inform the entire story of changes and current performance of the company. Ratios highlight all the different factors linked with successful and unsuccessful business. It is a powerful tool of financial analysis in the company. By using Ratio analysis it is easy to evaluate and understand financial health and trend of the business and possible future forecast of the company.Currency = ? (000) The return on capital employed is an important measure of a company's profitability. If ROCE is higher than the company is sound healthy. In 2010 Tesco had 11. 52% ROCE which increase steadily in 2011 and 2012 respectively 12. 93 and 12. 64. So there is a possible reason for this change is that profit increase. It determines management's ability to generate earnings from a company's total pool of capital. Company’s gross profit margin ratio shows that there is slightly differen ce between 2010 and 2012 which shows there was no any major change in their prices.In 2011 the company recorded a gross profit margin ratio of 8. 30%. The positive trend in this margin shows that the company is on profitability trend and therefore is a good investment option. So there is a possible reason for this change the higher cost of production. Operating Margin often refer to simply as a company's profit margin, there is no major change during the period from 2010 to 2012. Activity ratio: 1. Assets Turnover: Asset Turnover= Sales revenue/Capital employed During the last three years Tesco has improved gradually returning continuously in 2011 and 2012 turnover was respectively 2. 4 and 2. 06 . For most companies, their investment in net assets represents the largest component of their total assets. There are no significant changes in asset turnover. Liquidity ratio: Liquidity is a very important ratio for money lenders, suppliers and potential investors to access. According to the Tesco annual statement the result from 2010 to 2012 shows that the current ratio was less than 1 which has a problem to meet their liability in short term. Tesco’s assets are less and its liabilities are quite high which indicates company’s weak current ratio and liquidity problem.Quick ratio is a more conservative (safer) measure of liquidity. A higher quick ratio implies greater safety. According to the acid test ratio Tesco’s acid test ratio was not good because it is below the standard. The liabilities have increased because of increased loan 2010, 2011 and 2012 respectively. In the year 2010 Receivable days was 12. 10 days but after that in 2011 and 2012 fiscal year respectively it was increased to 13. 86 days and 15. 02 days, which is showing their position is not good to collect receivable earlier.It could affect business as well because customers always prefer a long time to pay back whatever they have taken on credit. 2012 = 3598/59278*365 = 22. 15 days It takes Tesco’s approximately 19 to 22 days taken to sell its product from the time it acquire it. Inventory days increased continuously since 2010 to 2012. The possible reasons could be the company’s sales are not good. Capital Gearing: The term â€Å"capital gearing† or â€Å"leverage† normally refers to the proportion of relationship between equity share capital including reserves and surpluses to preference share capital and other fixed interest bearing funds or loans.As the higher a company's degree of leverage as the more the company is considered risky. In, Tesco’s gearing scenario gearing was decreased in 2010 and 2011 separately from 0. 51 to 0. 43, and it was standstill 0. 43 in 2012, which indicates the company improving financially. So there are possible reasons for this change, long term is decreasing in comparison with capital employed. Return on assets: . The profitability ratio here measures the relationship between net profit and assets. Return on assets= Net profit before interest and tax / Total asset*100Return on asset (ROA) indicator of how profitable a company is relation to its total asset . ROA gives us an idea of Tesco how efficient management is sat using its asset to generate earning. In 2010 return on asset was 7. 51% after that there was a decrease till 2012 to 5. 54 %. Tesco PLC has recorded in decreasing sharply value of P/E with values of 14. 12, 12. 12, and 8. 74, being recorded for 2010, 2011, and 2012 respectively (Yahoo Finance 1st Nov 2010,2011,2012). A number of factors could be possible vary due to decreasing in P/E including increased competitiveness for capital in market. Yahoo Finance 2012) 2. Earnings per share: The Earning per Share (EPS) considers the profits that could be paid to each ordinary shareholder. The increase in profit resulted in the increase in EPS. Earnings per share: Earnings o holders / No of o shares in issue 2010 = 29. 33p 2011 = 34. 43p 2012 = 36. 75p The c ompany recorded EPS increased in 2010, 2011 and2012 respectively. There could be number of reason for increasing earnings per share. Possible reason could be the increase in profit, increasing in loan. But it would not be the long term sustainability. 3.Dividend: Dividend per share (DPS) is the sum of declared dividends for every ordinary share issued. DPS is the total dividends paid out over an entire year divided by the number of outstanding ordinary shares issued. Tesco financial statements indicate that dividend yield for the company has been rising in the last five years. The company recorded dividend yields of 3. 15%, 3. 56 %p and 4. 59% for 2010, 2011 and 2012 respectively (Yahoo Finance 1st Nov 2010, 2011, 2012). This is an indication that investor willing to invest in the company have a chance of receiving better dividend in the future. Yahoo Finance 2012) In 2011 company’s debt/equity ratio was higher to1. 04, which is not very good indication for the company. Becau se it heavily depends on loan is not a good policy for any business. But it was reduced the following years in 2011 and 2012 respectively 0. 77 and 0. 77. Debt to Equity: Debt to equity = Non-current interest bearing debt: Equity It is used to determine how easily a company can pay interest expenses on outstanding debt. In 2010 company’s interest coverage was 5. 99 times which increased in 2011 to 10. 47 times but in 2012 decreased slightly to 9. 5. The company’s profit has increased to pay their interest easily. Interpretation and ratio analysis conclusion: In the year 2012 Tesco‘s activity, profitability, liquidity ratio, financial gearing, and investment ratio was comparing with the previous year ratio. In the activity ratio net assets turn increased. Liquidity ratio was quite reasonable due to the economic condition and creditor days decreased which was not good for the company. Financial gearing was not satisfactory and finally, investment ratio increased ma rgin which indicates revenue.The organization managed to increase its return on capital and assets turn over remarkably. Tesco has slightly increased its receivable and payable credit payment period currently showing its financial position. On the other side, it can also be an opportunity for the customers to attract more customers as they always prefer to hold back as much as possible. There is no major difference in the net profit and gross profit margin that means Tesco did not bring any change in its prices and there was not any external pressure from government or competitors.Liquidity of Tesco shows not a major decline over the past 3 years even though it is below 1 which is quite risky condition because current ratio below 1 means liabilities are more and assets are very less. If there will be major decline in the business, the company will not be able to pay their short term liabilities. The Interim report shows that they are reducing the gearing but we Tesco improved its sh ares value by having an increase in the dividends per share and share price. Investors will be attracted by this but this will not stay for long. Yahoo Finance, 2012) III-Comparative Analyse – Tesco’s Vs Marks and Spencer’s We can use Ratio Analysis to do a comparative analysis and seeing our performance with respect to our competitors. For this I have taken Marks and Spencer Group PLC and compared it with Tesco PLC to see the Standing of my company with another company. This helps us to know our strengths and weaknesses in all the areas of the business. Summary of Comparative Results between M & S and Tesco (2010-2012) Revenue and Operating Profits:The revenues earned by the company and the level of operating profit does tell us the size , capacity and type of player the company is in market. The Tesco’s Operating profit s increase over the years but if we see the table below M & S, they reduced the operating cost, but the revenue increased constantly as well. Chart : Tesco & M and S Revenue Comparison The Comparison of Tesco and Marks & Spencer tells us that Tesco is a much bigger company and has a much higher turnover. But through its policies we see that the level of Operating profit of Tesco is higher because of its strong Optimization policies and procedures.Ratio’s comparison between M& S and Tesco: Tesco’s and M & S ratio analysis: Ratio Analysis helps us to inform the entire story of changes and current performance of the company. = 12. 93% 2012 = 3985/ (13731+17801) *100 = 12. 64 % The return on capital employed is an important measure of a company's profitability. If ROCE is higher than it the company is sound healthy. If we see the chart we can M is in stronger condition. 2011= 9740. 30/ (2677. 40+2456. 50) =2. 46 2012= 9934. 30/ (2778. 80+2489. 10) = 2. 49 = 0. 43 2012 = (1460. 10-681. 90) /2005. 40 0. 38 Earnings per share: Earnings o holders / No of o shares in issue 2010 = 29. 33p 2011 = 34. 43p 2012 = 36. 75p M & S 2010 = 33. 50 p 2011 = 38. 80 p 2012 = 32. 50 p The increase in earnings per which is attractive point for investors. Tesco Earning per share increased on 2012 while M Earning per share decreased. 2012 = 2489. 10/2778. 80 = 0. 89% Tesco debt/equity ratio was higher to 1. 04 %, which reduced the following years in 2011 and 2012 respectively 0. 77% and 0. 77%. While M & S was 1. 40 % on 2010 & it’s got bit better on following years.IV-Critical Analysis of the non- financial factors and risks for Tesco PLC In today's worldwide competitive environment organisations have to compete with others regarding a wide range of fields like product quality, delivery, reliability, after-sales services, brand, customer care and feedbacks†¦ (Chairman, FTSE 100 Company, 2003) The financial ratio analysis done above, is very useful as it summarises all the necessary information in order to understand the health of a company, covering profit, liquidity, growth and risk of a com pany.But it is also essential to look at the non financial factors that can have a huge impact on a company’s future potential. V-Conclusion Taking into consideration the ratio analysis applied to Tesco’s between 2010 and 2012 what can be noticed is that the company had some variation. According to level of risk, Tesco’s is less risky than M&S in terms of investment considering that in 2010, 2011 and 2012 had as gearing ratios: 1. 04 %, 0. 77% and 0. 77% respectively and M & S for the same period 1. 40 %, 0. 92% and 0. 89%. As much higher is the gearing ratio more vulnerable is the company to downturns.With an improvement of its shares value by having an increase in the dividends per share and share price, Investors will be attracted by this but this will not stay for long. Moreover considering how much cash flow is available for each pound invested, which is demonstrated by the dividend yield, Tesco’s in 2010 had a variation from 3. 15% to 4. 59% in 2012 which is positive for the business. On the other hand, Tesco’s reacted negatively into the full analysis of profitability, efficiency and effectiveness, liquidity and investor ratios.As an example, the investment per share had a decrease of 5. 38 from 2010 to 2012 and also receivable days had a considerable increase which is a negative impact. Despite of having lower prices than M&S with strong position in UK and also in other continents, Tesco’s might be a good investment in the future, depends on its performance and long-term investment for the follow years. However currently it is not an investment to be considered. Bibliography London Stock Exchange (2012). Tesco PLC ORD SP. London Stock Exchange (2012). Marks and Spencer Group PLC ORD 25P.Available at:http://www. londonstockexchange. com/exchange/prices/stocks/summary/fundamentals. html? fourWayKey=GB0031274896GBGBXSET1 Mark and Spencer (2010)-Annual Report and Financial Statements. Available at http://corporate. marksandspencer. com/documents/publications/2010/annual_report_2010 http://corporate. marksandspencer. com/documents/publications/2011/annual_report_2011 http://corporate. marksandspencer. com/documents/publications/2012/annual_report_2012 (Yahoo Finance, 2012) http://www. bizmove. com/finance/m3b3. htm APPENDIX 1 APPENDIX 2 APPENDIX 1 APPENDIX 2